There are many ChexSystems-related websites out there and it can be confusing, but there’s only one official site. Their web address is: www.consumerdebit.com.
You may also contact them with the following info:
Chex Systems, Inc.
Attn: Consumer Relations
7805 Hudson Road, Suite 100
Woodbury, MN 55125
Fax: (602) 659-2197
Telephone: (800) 428-9623
The above phone number connects you to an automated system. We recently found a new customer service phone number that connects you to an actual person. Their operating hours are between 8am-7pm, Monday through Friday. Expect to wait at least 5 minutes before being connected. Also, this number is for people who already have a ChexSystems report. If you have not ordered a ChexSystems report, you may do so here: https://www.consumerdebit.com/consumerinfo/us/es/chexsystems/report/index.htm
Customer Service Line: (800) 513-7125
At the prompt, press 7.